TROUBLE REBOOTING?

Here are some basic things to try if a hard reset (hold reset for 20s) and the clear flash tool won't work:

1. Fail to reboot after a map update or changes to map POI files.

It is sometimes caused by the file "mapsettings.cfg" in your map folder.
To get a correct version of this file without loosing your favorites connect your Tomtom to
Tomtom Home and use "operate my Go" to manually add a favorite - you can choose any address you like.
Exit and restart your Tomtom which now has a rewritten "mapsettings.cfg" file.
If everything works fine you can delete the newly added "dummy" favorite.


2. Fail to reboot after a Navcore update.

Make sure that it is not related to the "mapsettings.cfg"
(move or rename the file to test if it is the cause and change it back if it was not).
Start again and do a clean install of the Navcore or try using a differant Navcore.


3. Still fails to reboot after performing 1 & 2

Delete everything and re-install your backup (you have got one haven't you?).


4. Still fails to reboot after performing 1 & 2 & no backup?

No backup? (silly you) try following this link:-

Reboot Problem?

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Link URL:
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You can thank lemonfish for this!


5. Fails to reboot without any changes made or after a shutdown caused by an emty battery.

Try connecting your Tomtom using an original Tomtom car charger and wait a few minutes for the device to gain sufficient power before turning it on.
This has been found to sometimes solve a reboot problem when all other options fail to work.


I trust these options may help some with their reboot problems.
carman Reviewed by carman on . Reboot Problem? TROUBLE REBOOTING? Here are some basic things to try if a hard reset (hold reset for 20s) and the clear flash tool won't work: 1. Fail to reboot after a map update or changes to map POI files. It is sometimes caused by the file "mapsettings.cfg" in your map folder. To get a correct version of this file without loosing your favorites connect your Tomtom to Tomtom Home and use "operate my Go" to manually add a favorite - you can choose any address you like. Exit and restart your Rating: 5