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  1.     
    #1
    Administrator
    biggerdave's Avatar
    Transferring ownership AND title to current map subscriptions

    Help Transferring ownership AND title to current map subscriptions

    I have the log-in details (ttgo.bif and the previous owners username & password on an SD card {although not the actual device}) from a "previously owned" NAV2 device (Colin, you know what I'm talking about) which I still use to get a particular map subscription and although I know I could re-register the device in my own name via TTHome I'm not too sure if the map subscriptions for that device would also be transferred to me or would I lose them.

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    I would have thought the subscriptions were always (or should be) tied to the specific device irrespective of who originally bought them and who now owns the device but just need reassurance before I take the plunge with the possibility of losing a further 2 years of map subs. I'd rather not ask TT support directly "just in case" but certainly don't want to lose the long subscription.

    Any first hand knowledge about this from you guys & gals?
    biggerdave Reviewed by biggerdave on . Transferring ownership AND title to current map subscriptions I have the log-in details (ttgo.bif and the previous owners username & password on an SD card {although not the actual device}) from a "previously owned" NAV2 device (Colin, you know what I'm talking about:team:) which I still use to get a particular map subscription and although I know I could re-register the device in my own name via TTHome I'm not too sure if the map subscriptions for that device would also be transferred to me or would I lose them. I would have thought the subscriptions Rating: 5
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

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  3.     
    #2
    jpgblue's Avatar
    Transferring ownership AND title to current map subscriptions
    Maybe an answer?

    Here is my experience:

    I bought second-hand, a GO 940 Live, included a map Europe without subscription. I created a TT account in place of that of the former owner, which I will call: a@x.fr

    I then bought a subscription France 18 months + 1 year live service with this account (a@x.fr)

    3 months after purchasing these subscriptions, for xy reasons, too long to explain here, I modified my TT account by: b@x.fr to replace a@x.fr.

    Subsequently, I had no problems with subscriptions updates.

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    biggerdave (14th July 2017)

  5.     
    #3
    Administrator
    biggerdave's Avatar
    Transferring ownership AND title to current map subscriptions
    Thanks for that jpgblue, that's exactly what I was hoping to hear but I'd just like to hear from anyone else with a similar experience who has maybe bought a used device with future map subscriptions then re-registered it and (hopefully) still gets the map updates before I take the plunge.
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

  6.     
    #4
    TomTom Expert


    Transferring ownership AND title to current map subscriptions
    Dave, I have sold my GO720 and a 920 Live and use the GO720 on an SDCard. Pity I forgot the info for the latter one after the fire, but used to get updates. I know that neither get map updates now, but I still update the GO720 via here. He only uses GO720 in his care rarely as his wife's car had gps built in and tends to use that more travelling and his only for to/from work

    I used to get the speedcam updates in the past, or did until the owner stopped paying for them. Not been in comtact with that guy since fire.
    So I can agree with jpg. so fine

    BTW the GO5200 with wifi is great.
    The Audi Nav is crap so do not use it, except in mountains, but not for routes
    One day, someone might make things work perfectly before release. Sadly not in my or your lifetime. At least by finding problems and sorting them, we are still alive.

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    biggerdave (14th July 2017)

  8.     
    #5
    Administrator
    biggerdave's Avatar
    Transferring ownership AND title to current map subscriptions
    Thanks Nick, I hear what you're saying BUT, if the new owner were to re-register it with his own email/username/password etc via TTHome I'm guessing you couldn't then still get new map releases from your previously paid for subscriptions (new maps, not mapshare) unless you continued using his details on the SD card.
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

  9.     
    #6
    jpgblue's Avatar
    Transferring ownership AND title to current map subscriptions
    I do not believe. Subscriptions are attached to the account that bought them and not to the device.
    The old, new owner or the thief will not be able to continue receiving updates if you have changed the logging and password.
    Instead, you can create a new account with the device ID.
    If he buys maps (the former, new owner or the thief), you will not be able to receive his updates and vice versa.

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    biggerdave (14th July 2017)

  11.     
    #7
    Administrator
    biggerdave's Avatar
    Transferring ownership AND title to current map subscriptions
    Quote:
    Only the registered members can see the QUOTE Contents. Please Login OR Register.


    I always thought the maps/subscriptions were locked to the device so cannot (officially) be copied to another device unless TT support do it for a very good reason and are not actually locked/linked to an account/buyer themselves.
    Remember what I'm thinking of trying to do is create a totally new account/username/login in TTHome and still be able to get any new (already paid for with the old account details) maps like v995 next month.

    As an aside, I also believe that any current/subscribed/paid for Live services, like traffic etc will still be updated in Live devices that use a SIMcard without actually needing to input your email/password in the device any more subject to them not being blocked/transferred to a new device by TT support?
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

  12.     
    #8
    jpgblue's Avatar
    Transferring ownership AND title to current map subscriptions
    Do not create a new account, but change the account that supports the current subscription.

    -Open the page of
    Link URL:
    Only the registered members can see the Link URLs. Please Login OR Register.

    -log in to your account with your current username and password
    -Open the Profile tab if you have not already done so
    -Change your username and / or password
    -Record

    You can check your orders by opening the corresponding tab,
    Everything is here

    Updates will be made from these new modified titles and only those ones.

    This is the procedure I followed to avoid the thief of my 940 to benefit from my purchases and for me to continue to have the updates that I paid.

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    biggerdave (14th July 2017)

  14.     
    #9
    Administrator
    biggerdave's Avatar
    Transferring ownership AND title to current map subscriptions
    Great, thanks very much for you time jpgblue
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

  15.     
    #10
    Administrator
    biggerdave's Avatar
    Transferring ownership AND title to current map subscriptions
    OK, all done and seems to be working fine including TTHome recognising my new account details, just need to keep my fingers crossed that the subs are still linked (which tt.com account does show OK) when the 995 comes out next month
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

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    jpgblue (15th July 2017)

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