Problem with Mydrive Connect

[Poteo_Roke]

Greetings


It is impossible for me to know if my Go Premium can update the maps to version 1130, I do it through Mydrive Connect.


I explain:


For a few days now it has been impossible for me to connect to MydriveConnect, I get the error "Mydrive Connect, our servers are busy at this time". and I'm not leaving here...


If I do not use Mydrive Connect, the TT when trying to connect to a Wi-Fi network, for example, I share a Wi-Fi network between the cell phone and the TT (they are physically together), tells me that a connection has been established, and after For a few seconds it says Wi-Fi network saved, meaning it does NOT connect...


Any suggestions???

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THANK YOU in advance


Note: I have reset factory settings

Poteo_Roke Reviewed by Poteo_Roke on Today. Problem with Mydrive Connect Greetings It is impossible for me to know if my Go Premium can update the maps to version 1130, I do it through Mydrive Connect. I explain: For a few days now it has been impossible for me to connect to MydriveConnect, I get the error "Mydrive Connect, our servers are busy at this time". and I'm not leaving here... Rating: 5

[rarokor]

It may sound strange, but "it's good to know that I'm not the only one with the problem"

I have been observing this problem for a long time. Nav3 devices always connect quickly and efficiently. I only have one Nav 5 device and I haven't noticed any problems with it. I have a lot of NAV 4 devices and half of them have problems with "busy servers". At the beginning, I was looking for the problem at home, with various computers, Internet connections and even cables. But I realized that the problem is not mine, e.g. the problem occurs on days off from work, and on Monday morning it starts working. I reported the problem to support, but I received the answer that everything was ok. Well, it was actually OK then. Now, for a few days, I have again a problem with two devices that connect "sporadically". A little tip that helps a little: It helps to log in to your account after connecting another device, and then connecting the one with which there is a problem. But not always, because sometimes it asks me to log in again and it fails. A well-charged battery in the device also helps. It may sound strange, but maybe there is a problem in communication when higher currents flow in the cable or in the converter. With a fully charged battery, the problem occurs less frequently.

[rarokor]

I sent it twice and I don't see the "delete post" option
where is delete?

[biggerdave]

Only the registered members can see the QUOTE Contents. Please Login OR Register.

Delete is for Mods/Admin

[Poteo_Roke]

Here again ...


I have followed the possible solutions of my colleague @rarokor, and everything remains the same.


Any other suggestions ???


Thanks for your time