Hi, I'm a longtime lurker in the iGO sections of this board who has just bought a car with an integrated Blue&Me TomTOM 2 device. Software and maps are from 2012 (as is the car).

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I didn't get a USB cable with the device so I bought one over the internet which was advertised as suitable for charging and updating. The unit charges OK with this cable but when I plug it into my desktop or laptop computer I get an error "USB Device not Recognised". The TomTom device end of the cable has a long plug similar to the ones advertised for the GO series of devices but only the 2 power connectors on one side, and 4 pins at the left-hand end when looking at the device have contacts on the cable plug. Is this normal or have I bought a dud counterfeit cable?

Any advice will be gratefully received thanks

k1w1_123 Reviewed by k1w1_123 on 23rd March 2023. Computer doesn't recognise Blue&Me TomTOM 2 Hi, I'm a longtime lurker in the iGO sections of this board who has just bought a car with an integrated Blue&Me TomTOM 2 device. Software and maps are from 2012 (as is the car). I didn't get a USB cable with the device so I bought one over the internet which was advertised as suitable for charging and updating. The unit charges OK with this cable but when I plug it into my desktop or laptop computer I get an error "USB Device not Recognised". The TomTom device end of the cable has a long Rating: 5