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what is the error you see ? screenshot would be more better to understand

thanks.
R@me$h Reviewed by R@me$h on . Live chat in this site Dears, Yesterday, when I entered in this site I saw a live chat window in the right down corner asking if I was needing some help. It was someone called Lisa ....? Yes I do, I responded to her, and she asked me my phone number, my device version and serial number. I gave her these numbers and she said ok I'm going to contact a technician. Till now she disapperared. I'm feeling cheated, isnt it? What can you say me about this? What for she asked me these numbers? I think she never comes back. Rating: 5