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Information needed when asking for help

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    #1

    Default Information needed when asking for help

    Information needed when asking for help

    Information needed when asking for help

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    It will help all of us if you give us as much information as you can when asking for help. Absolute minimum should be (this is an example, use your own data):

    Device Type Go720
    (found on label underneath or in ttgo.bif)

    Serial Number M6****G*****
    1st 2 characters & letter break ONLY
    (also found on label underneath or in ttgo.bif)

    Current App 8351.9982
    (referred to as navcore, found in Show Version screen & ttgo.bif)

    Current Bootloader 5.5128
    (found in Show Version screen & ttgo.bif)

    Current Map Western Europe 830.2306
    (name followed by version numbers)

    It may also be helpful/relevent to specify Home version (2.4/2.5, etc) and/or PC OS (XP/Vista/7) where appropriate.

    Asking for help with requests like this following example stand a much better chance of being answered quickly and correctly:

    Go720
    M6****G*****
    8351.9982
    5.5128
    Western Europe 830.2306
    How do I get ALG to work on my tomtom?


    All credits to terrytpot
    Bitchkilla Reviewed by Bitchkilla on . Information needed when asking for help Information needed when asking for help It will help all of us if you give us as much information as you can when asking for help. Absolute minimum should be (this is an example, use your own data): Device Type Go720 (found on label underneath or in ttgo.bif) Serial Number M6****G***** 1st 2 characters & letter break ONLY (also found on label underneath or in ttgo.bif) Rating: 5

  2. The Following 2 Users Say Thank You to Bitchkilla For This Useful Post:
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    Boccav (25th September 2020), Squirrel (19th January 2017)

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