Help tomtom go premium x stuck in recovery mode

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I have downloaded java and redownloaded recover navcore but it still opens with 7 zip so how shall I open it to the tool.

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How do I get the TomTom business solutions tool as I can't seem to have it

I have downloaded the file that you have sent and also downloaded java but I don't have the TomTom business solutions service tool and I can open the recover navcore file but there is no business solutions service tool?
So please advise what I should do
Thanks

OK ... go to the file: TomTom business solutions, then on your mouse ...right click and select Open with "Java (TM)Platform Se Binary"
or select "Open with" and then go TO "CHOOSE ANOTHER APP" and search Java into your PC

I don't have the TomTom business solutions file?
So I'm asking how can I get that.
And is the java I downloaded correct called jdk 18 window?

sorry , but you must read what i wrote , read well word to word , please
it's easy ...

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What I am saying is I don't have the TomTom business solutions file so I'm asking how can I get that file!

search in app ...go to programs folder , java is there if you installed it ...

Yes I have downloaded java but I haven't got the business solutions file. So I need guidance on how to download that. Sorry to keep bothering you but I've been trying for the last few hours.

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look on PM...TEAMVIEWER or wait for other users, excuse me , i'm no good to explain in english ..i finish Bonus with you ! :dx:

Would I be able to call you or something as I'm trying really hard to get this sorted today