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"general" question about the software update possibility

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  1.     
    #1

    Default "general" question about the software update possibility

    Hello, I know that here still no solution for new units, but some like "idea" - at this moment we solve GO6200, where after map update software died. This is unfortunately a common problem. Navi is now with screen picture TomTom vs computer, and "broken" cable. TT have "rercovery mode" for these situation, but success rate of these is 1 recovered to 9 needs send to TT repair centre in Romania. If is under warranty then its free so okay. But if not, then TT wants 140€ service fee, for something which was created based on their error in its update. They does not allow any debate that the mistake is on the TomTom MyDrive software problem. All who works with TT navis knows very well, how worse is theirs support...

    "general" question about the software update possibility

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    I managed one of units which we sent to repair with with "invisible" glued 2 hairs, and the unit after returned with untouched these hairs, so I am 99,9% sure that device was not opened, I think recovery was did by USB (or SD??) only. My question is - if the pepple who created these great tools for NAV3 devices, can do a same software for this cases? To have possibility manually reinstall the firmware. These navis have lifetime so no hacking in this sense, no map cracking needed, only possibility to load firmware from web again and save to device.
    Steve25 Reviewed by Steve25 on . "general" question about the software update possibility Hello, I know that here still no solution for new units, but some like "idea" - at this moment we solve GO6200, where after map update software died. This is unfortunately a common problem. Navi is now with screen picture TomTom vs computer, and "broken" cable. TT have "rercovery mode" for these situation, but success rate of these is 1 recovered to 9 needs send to TT repair centre in Romania. If is under warranty then its free so okay. But if not, then TT wants 140€ service fee, for something Rating: 5

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    John 005 (4th September 2021), PeterHimself (29th March 2021), Poteo_Roke (29th March 2021)

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    "general" question about the software update possibility
  4.     
    #2
    Administrator
    biggerdave's Avatar
    "general" question about the software update possibility
    We've only just sorted out the NAV4's so you'll need to be patient.
    Everyone's talking about "lifetime maps" BUT unless you but GO Premium or similar you'll nor get full "world maps" only the region you buy from (Europe etc) See models & coverage here:-
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  5.     
    #3
    Yes, I understandt thats a long process. It was only a my idea so "for the firmware update only" can be maybe fastest way than to map hacking etc.

  6.     
    #4
    Poteo_Roke's Avatar


    "general" question about the software update possibility
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    Greetings !!!

    Because of the problem I have in the translation of the English language, and I suspect that you may have the same problem as me in a Go 620 with the firmware update, say, that I have tried to do EVERYTHING that the support that has indicated to me and at In the end I have no choice but to send it for repair (said TT is under guarantee) and I will receive it in the next few days. Create a post for this purpose
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    and as I say, I will receive it from support shortly.I do not know if the post is worth it, but I have had those problems and in the end, I sent it to the TT support

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    biggerdave (29th March 2021), hes388 (28th January 2022)

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