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Go 950 Live doesn't connect to live services

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  1.     
    #1

    Question Go 950 Live doesn't connect to live services

    The Live sub on my Go 750 has expired and, as we all know, TT wont renew it. So I got a Go 950, bought a sub for Live for it BUT it doesn't connect. If I check for "My Services" it comes up with an error 107. TT are no help as they just want me to buy a new one!

    Go 950 Live doesn't connect to live services

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    I have formatted it and reloaded the Navcore from TTHome etc but it doesn't make any difference. Anybody got any ideas?

    Thanks
    sunseeker09 Reviewed by sunseeker09 on . Go 950 Live doesn't connect to live services The Live sub on my Go 750 has expired and, as we all know, TT wont renew it. So I got a Go 950, bought a sub for Live for it BUT it doesn't connect. If I check for "My Services" it comes up with an error 107. TT are no help as they just want me to buy a new one! I have formatted it and reloaded the Navcore from TTHome etc but it doesn't make any difference. Anybody got any ideas? Thanks Rating: 5

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    Go 950 Live doesn't connect to live services
  3.     
    #2
    Administrator
    biggerdave's Avatar
    Go 950 Live doesn't connect to live services
    Quite a similar problem, albeit on a NAV3 device here
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    so i would suggest you try TT 1st:-

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.


    or even query it here
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    as the 950 is still supported

    Once sorted, check this out:-
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    Last edited by biggerdave; 10th December 2019 at 11:54 PM. Reason: rev tel No

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    sunseeker09 (20th December 2019)

  5.     
    #3
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    biggerdave's Avatar
    Go 950 Live doesn't connect to live services
    One other thing to remember is that if the device (sim card) has not been connected to Live Services for over 18 months TT will disconnect/cancel/block the sim card from being used so if that is the case then you'll be entitled to ask for and get a refund from TT and we've yet to find a way of resurrecting a cancelled sim card
    Last edited by biggerdave; 20th December 2019 at 10:54 PM. Reason: edit to read 18 months

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    sunseeker09 (20th December 2019)

  7.     
    #4
    I got a refund from TT! As I find the live services very useful I have bought a Go 5200 with Lifetime Maps and Live Services. Still trying to work out how to get bmp and ogg files on to it but it's not looking promising. Looks like I will either have to trust TT Safety cameras or run PGPSW Cameralert on my mobile.

  8.     
    #5
    Administrator
    biggerdave's Avatar
    Go 950 Live doesn't connect to live services
    Nah, just stick to the speed limits, simples!

    PS Just found this which confirms that Sim cards are automatically deactivated after 18 months non-use (and cannot be reactivated) so post #3 above edited accordingly:-

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    SPAM HUNTER/KILLER
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
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    sunseeker09 (21st December 2019)

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