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TomTom Start 25 No Map And Can't Be Updated

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  1.     
    #1
    atomantmk's Avatar

    Default TomTom Start 25 No Map And Can't Be Updated

    I have one Start 25 without map inside, when I'm connecting to TomTom MyDrive Connect shows no map update.

    TomTom Start 25 No Map And Can't Be Updated

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    How to solve this problem and install map again?


    atomantmk Reviewed by atomantmk on . TomTom Start 25 No Map And Can't Be Updated I have one Start 25 without map inside, when I'm connecting to TomTom MyDrive Connect shows no map update. How to solve this problem and install map again? https://i.imgur.com/zklMbRp.png Rating: 5

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    TomTom Start 25 No Map And Can't Be Updated
  3.     
    #2
    jpgblue's Avatar
    TomTom Start 25 No Map And Can't Be Updated
    There are two models, the Start 25 and the Start 25 M
    Only the Start 25 M is updated for life, the same goes for Start 20 (M) and 60 (M)
    These devices (M) have been on the market since 2013

  4.     
    #3
    PeterHimself's Avatar

    What are the first two characters of your serialnumber: BK, BL or BQ?
    the serialnumber is placed on the bottom of your device.

    Peter

  5.     
    #4
    atomantmk's Avatar
    First two are BQ

  6.     
    #5
    Administrator
    biggerdave's Avatar
    TomTom Start 25 No Map And Can't Be Updated
    Quote:
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    BQ">Start 25, 8GB + SDHC, MDC NAV3 according to
    Link URL:
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    This problem of missing maps appears quite regularly on their own forum
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    and it seems they have to reload the map that you're entitled to so maybe worth making contact with them?

    SPAM HUNTER/KILLER
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

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    atomantmk (19th September 2019)

  8.     
    #6
    PeterHimself's Avatar

    Quote:
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    BQ is not EOL (End of Life) so you must get a map.
    i agree with Dave you should take contact.

    Peter

  9.     
    #7
    atomantmk's Avatar
    I have wrote a mail to the TomTom support and expecting an answer.
    ON TT Forum i have found a lot of threads with this problem, it's a common problem.

  10.     
    #8
    Administrator
    biggerdave's Avatar
    TomTom Start 25 No Map And Can't Be Updated
    Quote:
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    Don't hold your breath & expect an answer to an email.
    Why not post your query there or pm
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    SPAM HUNTER/KILLER
    Please do not just post "thanks" but use the "thanks" button bottom/right or the reputation star "*" bottom/left
    S i m p l e s

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    atomantmk (20th September 2019)

  12.     
    #9
    atomantmk's Avatar
    Thanks to biggerdave problem is solved, he has pointed me to the right place.
    Thanks a lot

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